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Terms & Conditions

Welcome to Super Duper Body. Please read our terms and conditions, and privacy policy carefully. When you use www.superduperbody.com, you are subject and agreeing to the policies, terms and conditions of Super Duper Body. We reserve the right to change any of these at any time.

By using www.superduperbody.com, you represent and warrant that you have the legal age to buy online being more than 18 years old or are visiting our webshop with the supervision of a parent or guardian.

Intellectual Property Rights

Graphics, images, design, trademark, software, HTML codes or any other content on www.superduperbody.com belong exclusively to Super Duper Body or its affiliates. Use of any content on this website without written permission is prohibited.

User Generated Content

You are solely responsible for any content that you provide us with. By submitting content as photographs, comments, reviews, or any other material through our website or any of our social media, you grant Super Duper Body the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute and modify content in any form of media. In addition, if submitting any of these content on www.superduperbody.com and its social media channels, you also grant us the right to use the name used to generate any type of this content. We reserve the right in our sole discretion not to publish or to remove any comment including those that we believe may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. If you have any complain on content rights and usage as mentioned above, please contact us on hello@superduperbody.com.

Third Party Sites

When using our website, you acknowledge that we are not responsible for the content provided through hyperlinks on our website to other websites or third parties.

Descriptions

At the time of publication on www.superduperbody.com, all product descriptions as well as images are believed to be accurate. However, colors and resolution may vary upon your monitor’s display.

Privacy Policy

Please review our Privacy Policy.

International Access

Any visitor of www.superduperbody.com that accesses our website from outside of Belgium, acknowledges to be responsible to comply with local laws and regulations.

Orders

When you place an order on our website, you commit to buy the items in that order at the price indicated at the time of purchase including any delivery fees, taxes and custom duties where applicable. You order is subject to our acceptance and might be held for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and stock availability. Your order is only confirmed when you receive a notification from us. Any items held in your basket of wish list, will not be reserved and may be purchased by other customers.

Payment

We accept following types of payment methods when placing an order on www.superduperbody.com: AMEX, Apple Pay, Bancontact, Ideal, Google Pay, Maestro, Mastercard, Shop Pay, Visa. 

Pricing

Prices on our website are displayed in EUR, GBP and USD and are inclusive of VAT at the applicable rates. Prices exclude any extra costs shipping fees, taxes or custom duties. Any additional costs will only be displayed when checking out.

If you are paying with a card that is not denominated in EUR, GBP or USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

We can process your order in the next currencies: EUR, GBP and USD. Products are priced in our base currency, EUR. The current market rate, the rate at the moment of purchase, is used to convert EUR to GBP and USD. When your local currency is different than the currencies, we can process your payment in, the conversion is handled by your financial institution and might be subject to a small conversion fee.

Promotional Codes

Promotional codes are only valid in accordance with their terms. They are non-transferable, there is no cash alternative, can only be used once and cannot be used in combination with any other promotional offer.

Gift Messaging 

Gift messages can be added to your order at check out and are free of charge.

Delivery 

Orders are delivered worldwide, however subject to any shipping restrictions. Your order will be fully owned by you from the time we receive your payment in full and deliver them to you.

The following delivery options apply:

Location

Delivery Timescale*

Same day shipping if ordered before**

Cost***

Belgium, The Netherlands, Luxembourg, Germany

1-2 working days

4PM (CET) on weekdays

FREE on all orders above €40

Austria, Denmark, France

1-3 working days

4PM (CET) on weekdays

FREE on all orders above €70
Croatia, Czech Republic, Hungary, Ireland, Italy, Poland, Portugal, Slovakia, Slovenia, Spain, United Kingdom 2-3 working days 4PM (CET) on weekdays FREE on all orders above €80
Estonia, Finland, Greece, Latvia, Lithuania, Sweden 2-3 working days 4PM (CET) on weekdays FREE on all orders above €85
Bulgaria, Romania, USA 2-5 working days 4PM (CET) on weekdays FREE on all orders above €95
Canada, Switzerland, Turkey 2-5 working days 4PM (CET) on weekdays FREE on all orders above €100
Malta, Norway, Republic of Cyprus 2-4 working days 4PM (CET) on weekdays FREE on all orders above €110
UAE, Iceland 3-5 working days 4PM (CET) on weekdays FREE on all orders above €130
Australia 6-7 working days 4PM (CET) on weekdays FREE on all orders above €140


* Delivery timelines are estimates


** Orders placed outside of our ordinary working hours or after the cut-off time and/or on any Belgian public holiday will be deemed placed on the first Belgian working day following the date on which the order was submitted.

*** We reserve the right to impose a re-delivery charge where your order is not accepted at the address supplied to us on the confirmed date of delivery. 

If a package is undeliverable, the customer will be held responsible for any original, return or re-delivery charges. Super Duper Body is not responsible for failure or delay of delivery for reasons outside our reasonable control.

Returns and Exchanges

You may return or exchange items subject to meeting the conditions set out in the Returns and Exchanges Policy. You must request your return or exchange within 14 calendar days from delivery of your order. Returns or exchanges requested after 14 calendar days of delivery of your order, will not be accepted. The goods need to be returned at your own risk and expenses. 

Please note:

1) We cannot accept returns of products purchased on more than 20% sale
2) We cannot accept empty or nearly empty products.
3) We will only accept unopened, tested and gently used products.
4) We are not responsible for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot refund or accept a return.

Send us an email at hello@superduperbody.com within 14 calendar edays upon receipt of your products with your name, order number, the name of the product(s) and the reason(s) why they didn’t work for you and we’ll be happy to refund you after sending your product(s) back to us.

 

Super Duper Body is a brand by
Laboratoire Polygone Comm V.
Rooststraat 6
1860 Meise
Belgium
VAT BE 0653.900.061

hello@superduperbody.com

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